Terms and Conditions

Ordering Information Terms & Conditions

Payment

Credit Card
We can take most major credit cards. The site is not set up for credit card purchases yet, however, please call us and we can process the order over the phone.

Payment on Account
We will accept existing and new customers to pay on account on the terms below. Please note we will have to authorise your log-in to be able to pay on account. Please ring or email our HelpDesk for your account to be atuhorised.

Exisiting Customers
We can take either a purchase order number, or use your blanket order if applicable. An invoice will be sent to you once the order has been despatched. Payment will be 30 days from date of invoice, unless other payment terms have been agreed.

New Customers
We will accept an official purchase order. An invoice will be sent to you once the order has been despatched. Payment terms are 30 days from date of invoice.
Free Delivery
You order will be delivered by either our own transport or overnight courier. There are is no charge for delivery to UK Mainland. For delivery to other areas, please contact our HelpDesk for a quotation.
Calibration
Prices shown are for Standard (traceable to national standards) or UKAS Calibration (where available).
Delivery Time
Delivery with calibration is approximately 5 working days (unless stated).
VAT
All prices exclude VAT which will be added at the checkout stage.
Guarantee
All of our products are supported by their manufacturer's guarantee ranging from a minimum of 12 months up to 3 years. Some products have a lifetime guarantee (qualifications apply).